CS
Christo S

1 reviews | Active since Dec 2013

15 Nov 2016, 19:40

Very poor service

<p>I am paying for an uncapped 4mb/s line and the fastest speed I get is 0.5 mb/s. In other word, I'm getting 1/8 of the the service I'm paying for. Stay far away from Telkom ADSL, or rather ANY Telkom service where possible.</p>

0
Replies (2)
Telkom
Telkom's reply16 Nov 2016, 13:29
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

***

CS
Christo S's update22 Nov 2016, 20:22
Reviewer Update

It's been a week now since your response and still nothing has been done about the problem. Tomorrow I'll open a new complaint and will continue to do so weekly until is finally resolved (If the internet and Hellopeter.com still exists by then).