AB
Anthony B

1 reviews | Active since Nov 2014

14 Jan 2016, 12:02

Very poor service

Good day all<br> I was schedualled to have my line installed Wednesday 13/01/2016 , got many SMS telling me that they would come , as well as a call from Sipho at the Centurion depot , informing me that they were on their way at 15:18.<br> <br> No one arrived , no call to tell me a problem .....nothing <br> <br> I phone them this morning ... talk to the technician that was ment to come , he told me to *&ck off sand put the phone down .<br> <br> then called a Mr Willie Rahl on *** a manager there , who tells me all he can do is get the report , I must call 10210.<br> <br> After calling 10210 for almost 30 minutes on a cell phone and talking to 6 people , they cant understand ,that a phone line needs to be installed ASAP so I can work from home as well.<br> <br> Please help me get a phone line installed ..<br> <br> Mike<br>

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Replies (1)
Telkom
Telkom's reply14 Jan 2016, 16:15
Official
Hello blazebym,

Thank you for making contact with us.

Please be assured that we have sent your query to the Fixed Line Team for further assistance, they will be in contact with you.

Your reference number SM187659

We apologise for any inconvenience caused.

Kind regards,
Launa
Telkom Social Media Team