RM
Rajiv M
1 reviews | Active since Dec 2015
22 Dec 2015, 21:08
Very Poor Service
When I filled out my application form (September) for taking out the contract for the mobile I specifically put the 5th of every month.To my surprise my debit went of on the 15th of October,I called in October to change my debit date to the 5th.November the 5th no debit went of,I RESOLVED MY OWN CASE ***9,I EFT the fund's.Till today the debit did not go of.Its a change of a billing date.Called the Call Centre on the 19/12 turn around time still 72 working hours for a case from last month.Still no feed back,Pathetic Service!! Great Service Telkom Business Mobile.
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Telkom's replyOfficial
22 Dec 2015, 23:26Hello DarkKnight0000,
We do value your business.
Rest assured that we will look further into this with further investigation and feedback to follow.
Your social media ref: SM180774.
Regards,
Boitumelo
Telkom Social Media Team
We do value your business.
Rest assured that we will look further into this with further investigation and feedback to follow.
Your social media ref: SM180774.
Regards,
Boitumelo
Telkom Social Media Team
Telkom's reply22 Dec 2015, 23:26
Official
Hello DarkKnight0000,
We do value your business.
Rest assured that we will look further into this with further investigation and feedback to follow.
Your social media ref: SM180774.
Regards,
Boitumelo
Telkom Social Media Team
We do value your business.
Rest assured that we will look further into this with further investigation and feedback to follow.
Your social media ref: SM180774.
Regards,
Boitumelo
Telkom Social Media Team