Very Poor Service

I have been trying to sort out a problem with the product that I asked for since June but all that happens is you go from pillar to post with no end in sight. Communication seems to be the biggest problem with Telkom, you are promised things that never come to light as there is no follow through from the person you speak to and the supervisor that they deal with. Trying to follow up with anything is a nightmare, I can gaurantee that it would be easier for me to get hold of the presidents number than anyone at Telkom. There is no transparency with Telkom they refuse pointblank to give out any information, how is one then meant to followup on anything because no matter how many times you are told you will be contacted nothing happens. Trying to resolve the issue for months on end has now left me with a massive bill and a suspended ADSL line, after being promised that all would be sorted out and be credited. Telkom in terms of after sale service is a joke, after checking other articles on hellopeter I see i'm not alone in this boat. Please ICASA open then market space for ADSL cause Telkom is not the answer to our emerging online market.<br> <br> #TelkomMustFall