Very poor service

I am absolutely disappointed by the service at the Telkom store in Pavilion Shopping Centre, Durban. I've been calling them from Saturday and no one answers the phone. Eventually I went to the store to upgrade my contract to the Samsung S6 Edge+, and I was told that they out of stock, and I should leave my name and number behind and they'll get back to me. I am still awaiting a call from the lady. Surely at least 1 Telkom store should have a phone on hand!!! Why damn advertise for it then???<br> <br> Pathetic service!