Very Poor Service

Telkom is the horrible service provider, their service is poor they don’t know how to treat clients I called earlier today for Telkom to assist during this pandemic as for some of us are in transport business(Uber) it will be impossible for us to pay our bills, debts and expenses I received a very bad attitude from the supervisor in Durban call center the name is Menzi Magubane and the consultant is Zama Xele I was told that they cannot assist me with anything if I don’t pay, my account will be suspended, be in areas and taken to credit bureau they demanded a letter from the employer to confirm that I won’t make a leaving I did explain that I can’t get that Uber is not operating and what else can I provide as proof but they told me that they can’t assist I must find a way to pay them.