JS
Jozel S
1 reviews | Active since Sept 2015
03 Sept 2015, 14:35
Very Poor Serive
it's been 2 weeks now and I am still waiting to Upgrade, When'd in for a upgrade, so the guy working there tells me that the system does not want to do the upgrade ask me to wait for a week went back still no responds, went back today again, waiting to be help for an hour, hold on the phone for 30min to hear that I must wait another day or 2. My contract is on its 24 months now. . . .
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Replies (1)
Telkom's replyOfficial
08 Sept 2015, 13:08Hello *Jozel*Siebert**,
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Cancellation Team.
Your reference number is SM143592.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Cancellation Team.
Your reference number is SM143592.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Telkom's reply08 Sept 2015, 13:08
Official
Hello *Jozel*Siebert**,
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Cancellation Team.
Your reference number is SM143592.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Cancellation Team.
Your reference number is SM143592.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,