Very poor & *********** service from Telkom

About +-7 years ago with numerous cable thefts in our street because we live on a hill & mountain behind us,Telkom informed us that they no longer going to replace cables & I must switch to Telkom Fixed Wireless package,which I done I lost my landline number & the Fixed Wireless was working 100%,until a year back,till today Im getting dropped calls & Telkoms technicians advised that there are too many users & my signal is coming from another suburb nearby me & they cant do anything. Because all my Pensioner parents family with Telkom & get free Telkom to Telkom calls,I went to Telkom Brooklyn to apply for a Mobile sim ONLY contract at R79pm,only because my parents can be in contact with their friends & families due to the free Telkom to Telkom calls Im waiting since 17 October 2018 & went ever since 4 times to follow up & every time they say they waiting for an approval. I then spoke to the manager & said to him,my income is so high & I bought numerous vehicles & my finance is approved the same day. He then took a picture from his computer of my application & Whatts App'd it to his senior department Im waiting ever since & we now using our other network mobiles to stay in contact with our friends & family