1 reviews | Active since Nov 2014
VERY POOR CUSTOMER SERVICE AFTER NUMEROUS CALLS
How many times do I need to call your call centre to cancel the Adsl???? I have cancelled and paid IN FULL in November and it is now May and I receive a final demand letter when this service should have been cancelled months ago.<br> <br> Yesterday I waited on the telephone line for 1 and a half hour trying to get through to the call centre to finally scream at someone to stop sending me invoices and sms' when I CANCELLED THIS SERVICES. No one picked up the telephone!!!!<br> <br> I am fed up with this ridiculous services as the national service provider and if this matter is not resloved and finalised by COB today, I will take to every social media site and deliver my complaint in not such a placid manner as on this website. People will be further aware to move to competitors because of better and COMPETENT service!!!!!
We apologize for the service received thus far.
Please be assured that your query is being attended to and we will contact you to assist with the cancellation request.
Your reference number is SM109410.
We apologize for the inconvenience caused.
Regards
Basani Baloyi
Telkom Social Media Team
***
We apologize for the service received thus far.
Please be assured that your query is being attended to and we will contact you to assist with the cancellation request.
Your reference number is SM109410.
We apologize for the inconvenience caused.
Regards
Basani Baloyi
Telkom Social Media Team
***
