<p>I have an account with Telkom which was suspended due to non-payment. I paid in the owed amount on the 5th of October with the expectation of reactivation after 3 working days as stated by their advertorial voice prompts on their call center line. After waiting beyond the stated 3 working days I called their call center, spoke to an agent who told me I'd have to wait an additional 7-14 days. These conflicting statements put a halt on my work plans as I had planned to resume my shedule according to the 3 working days earlier stated. Furhtermore they're still trying to deduct funds from my account even after they had stated the owed amount was paid in full. With all of these mishaps, false advertising and poor service I am thinking of aquiring an alternative service provider.</p>
HI khuzani-ntsele
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible. We do apologise for the inconvenience.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
HI khuzani-ntsele
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible. We do apologise for the inconvenience.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
HI khuzani-ntsele
We have attempted contacting you directly with no success. We would like to request the account number and the registered account holder's ID number when possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
HI khuzani-ntsele
We have attempted contacting you directly with no success. We would like to request the account number and the registered account holder's ID number when possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
Hi Thembi,
We have tried calling you on *** but got voicemail.
Your contract is out of collection, should you have further queries, feel free to contact us on ***
Regards
Joshua
Telkom Social Media Team
Best regards,
Hi Thembi,
We have tried calling you on *** but got voicemail.
Your contract is out of collection, should you have further queries, feel free to contact us on ***
Regards
Joshua
Telkom Social Media Team
Best regards,
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