1 reviews | Active since Aug 2012
Very little communication and still ADSL is not working
So its been 2 months and my ADSL is still not working, I have a sms stating that its targeted to be fixed today and there's a shocker still not working, i am paying for a service I am not receiving so I will now inform the Consumer board with regards to this. I have now spent so much money on mobile data I cannot buy some products to start my own business, I have spent roughly 5k on mobile data on my phone and 3G modem, I will send you a bill on this as well and I do not want to be credited on my account, so what should I do now? should I continue to fight a losing battle? should I just keep complaning on Hellopeter since I dont have money to wait on hold for more then 15minutes? or should I contact companies that roll out fiber and send Telkom the bill? at this point all thats happening is I the customer is paying for a service that I am not receiving which as far as I know I can bring up with the consumer board. I do not want to receive a call or notification to say it has been escalated because as far as I am concerned that doesnt change a thing, you are proud sponsors of the Do Gaming League and yet I as a gamer cannot game, I expect a Telkom Technician at my gate tomorrow at 07:00 AM to resolve this. If my line isnt up and running by tomorrow 09:00AM or even if a Technician hasnt come by then I will be continuing with my complaint to the consumer board tomorrow ***
Good day Metalbeard
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will be provided.
Your ***
Apologies for the inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team
Good day Metalbeard
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will be provided.
Your ***
Apologies for the inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team
