VERY Late delivery of Cellphone

I ordered a phone online about three weeks ago and till today I am still waiting for the delivery. I paid the fee first week of October. I called 10213 last week Friday and after being on hold for more than 30 minutes, I was told that the phone I ordered is out of stock but that I will receive my phone before the end of the month. The call agent tried to convince me to change to another contract that cost more than the one I ordered. The phone offered as well as the price was the main reason I ordered it so why should I want to change to something else that costs even more...<br> <br> The end of the month is next week so that means that even if I receive my phone I would have had only a couple of days of service for an entire months subscription or reimburse me for this month so that I only start paying when I receive the phone.<br> <br> I would at least expect Telkom to carry over my minutes and data for this month to next month to use when I receive my phone eventually.<br> <br>