Very horrible service at Telkom TDS Cavendish, sales person Leonard Wilfred

Very horrible service at Telkom TDS Cavendish, sales person Leonard Wilfred. Did an application almost over 3months and no feedback . Sales person been promising to sent me update emails and have been in store 3times with no help but unclear explanation just to get an adsl month to month contract. I urgently need help please and available to send any necessary documents to get this approved and installed. Please kindly assist me Please - order # ***A