Very frustrated!

<p>I've had Telkom mobile for the last 1,5 years without any issues. Although last month we moved house and we needed an Internet connection since the Telkom network wasn't&nbsp;good at our new place. I called to see if we could obtain a landline on Monday the 11th of April. After having my name *****ed up (logically because it's not the easiest name), which in turn made my application difficult for others to find on their system when I made follow up calls &nbsp;with the call center. No luck. And no willingness&nbsp;to try my suggestions for a possible solution.</p> <p>I went into the Telkom direct store and the guy there sorted me out with all the questions and incorrect spelling of name and passport nr. Then I got a message that on Saturday the 16th of April&nbsp;a technician would come and install the line. He came but couldn't&nbsp;install because we were too far from the road and a pole had to be installed first. He told me that he would log THIS MATTER INTO THE SYSTEM and normally within 3 working days they'd come and install. The next Tuesday&nbsp;another technician came out and told me the same thing. When I tried to call the service center, I got transferred&nbsp;to 4 different departments with no proper answer on when this pole would be planted. I went back to the store where the same guy tried to help me but also he couldn't&nbsp;get any proper answer.</p> <p>&nbsp;</p> <p>In the meantime, I had ordered a Galaxy TAB E &nbsp;from the Telkom&nbsp;direct store, that was supposed to be in within 3 days.</p> <p>After 2 weeks and still not having the device I then informed them to cancel this order because they couldn't&nbsp;seem to find any stock in the area. They did &nbsp;go to the Johannesburg branch,and left me waiting in the store for 1h45minutes , only to return with an ALREADY OPENED package which I refused to take !</p> <p>I also ordered a sim only package for my wife with number port, which they tried twice but still haven't been able to activate and port my wife's number. This too is a waiting game of two weeks.</p> <p>&nbsp;</p> <p>I've always been very happy with my Telkom&nbsp;mobile&nbsp;contract and the service I used to get, but now I've&nbsp;come to the point that I'm&nbsp;going to cancel my contract when it's finished and cancel all the other things if I can't get a proper answer on when things are going to happen. I can understand if things take time but don't make promises and don't&nbsp;deliver. if you would have told me from the start that things would take 2 months or so I would at least know.</p> <p>When I'm standing in the store and I see the advert "if you're not connected, you're not in business", I really get sick to my stomach. They want you to get their things but can't deliver.</p> <p>if I can't get proper answers by the end of tomorrow, I'm going to cancel all my accounts with them. I rather pay a bit more and get service then this nonsense!</p>