1 reviews | Active since Apr 2017
Very friendly call centre staff
I phoned Telkom twice this week to try and change details on my account. The first time I was told very politely that the system was down due to weather and advised as how to proceed in the mean time. When I phoned again, the problem was resolved very swiftly and by an equally friendly agent. Bonus points for super catchy hold music!
Hi Kristen
Thank you so much for positive feedback, we really appreciate it. Unfortunately you did not include the name of the agent who assisted you because I was going to foward this review to him/her and the responsible manager.
Thank you so much for your support and enjoy your day :)
Regards
Tumelo
Best regards,
Hi Kristen
Thank you so much for positive feedback, we really appreciate it. Unfortunately you did not include the name of the agent who assisted you because I was going to foward this review to him/her and the responsible manager.
Thank you so much for your support and enjoy your day :)
Regards
Tumelo
Best regards,