Very ****ed off customer

I am so upset with Telkom. This is now the second time i have received my telkom statement with a number wireless unlimited all hours wifi which i never agreed on or taken up. Noone seems to be assistanting as i have been on the phone for over 20 minutes and no assistance further more my statement billing comes to R803. 00 which was only supose to be R548. 00. The first time i had this incident Telkom never refunded me up to date they told me i need to open up a ***** case got the case number :***5 Affidavit was sent on the 14/04/2023 @09:52 and still to date there has been no refund back into my account. They removed the number from the account that i had been billing in since december 2022.

I just think that Telkom is a waste of time and people money. You guys take us for Granted and do not apologise nor do you even give the client a call back regarding ***** but you guys are to quick to debit the monies. I want my money back from my previous incident otherwise i will and honestly speaking want to cancel all services with you and take up VUMA which i heard is way better plus cheaper no hassles.