Very dissapointed, telkom slow on following up faults

<p>On the 31-10-2016 I reported a fault with telkom because neither my landline or adsl internet is working with reference nr 349CTK311016 today is the 13-11-2016, it is 13 days later and I stil dont have any service ,</p> <p>fix it quickly.</p> <p>I am not going to pay for services I couldnt use </p> <p>if telkom cant fix it , then I am happy to cancel my service qwith you</p> <p>what is your resolution </p> <p> </p> <p>regards</p>