Very disgusted client

If there was a zero rating, i would rate Telkom a zero for service. You debited my money and chose not to communicate what the hold of my order is. I was at Festival Mall, the consultants submitted my details for a call back i required information on my account which they could not assist with but no one cares as to date i have not received a call. My new order was supposed to be delivered last week Tuesday but it never arrived, no one informed me what it happening and when i called i was told that a new one would be delivered as the courier company was ******, i fail to understand why an incorrect address was provided for the delivery and i want the sales rep that issued the order to provide a apology letter for the inconvenience and frustration caused. I stressed that i need the item delivered before Tuesday (26/05) as my exams starts but no delivery to date. I wish the public sees this and i suggest that you do not make any business with this ***** of a company as my money was debited but i am not getting what i have paid for.