1 reviews | Active since Mar 2018
Very DISGUSTED
This is a very bad matter as due to neglect on TELKOM’s behalf my Credit Status has been affected negatively having SEVERE implications on the life's of myself and my children as this prevented me from obtaining a much needed homebond thus being able to provide for my children whom have already experienced severe trauma the last few years. TELKOM’s incorrect statuses etc. decreased my credit score to below the needed threshold needed to be approved for a bond, and I was totally unaware of the damage done. PLEASE advise if you have any ideas as to how to increase my credit score positively following the TELKOM blunder as I am afraid I might now loose the much needed property thus crushing our dreams for stability, and this unfairly and due to something I carry no part in. After several mails to Credit Delisting Management over the past week I have received NO REPLY whatsoever in this regard!!! Absolutely unacceptable. Anxiously awaiting your feedback!
Hi adele-voges-jansen-v-vuuren,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction REF: AI***
Regards
Garreth
Telkom Social Media Team
Hi adele-voges-jansen-v-vuuren,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction REF: AI***
Regards
Garreth
Telkom Social Media Team
