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Cynthia H

1 reviews | Active since Oct 2018

01 Oct 2018, 21:32

Very Disappointing Service

To say the least I am very disappointed at the service I am currently receiving from Telkom I have been trying my hardest to remain calm but this is really too much now. First I never know what my debit dates are and whenever they miss a debit I have to pay for it.

I received an invoice of 1600 instead of 500 something I would suppose cos with eveb that now am not sure but this evening I have just checked if telkom has debit to only find out that they again tried to debit more amount that what I was told they would when I phones on Sunday.

I was a very big fan of this network and was telling everyone about it but right am super disappointed and have been on the phone to them more then 20min which I know they would never answer.

And when you phone their call centre with these matters they just tell you it is their systems they cannot correct it. Now am trying to see of this extra amount they charging can be debited tonight before I am charged extra again for returned debit.

I am extremely disapponted.

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