Very disappointing level of service - ridiculous

Interested in the Samsung galaxy A7 at R279/month deal but no stock available from almost the start of the deal period (i.e. early November) and the deal is to now expire on 19th January. Went to the Pavillion, Westwood and Musgrave branches in Durban and none of them were able to assist. Decided to try for the P8. Unbelievably no stock available of this device as well. Absolutely ridiculous. Why advertise a product and mislead the public if their is no stock. A new catalogue was released this week and the P8 was again listed and still no stock. Its really proving a frustrating and nauseating experience trying to get a telkom mobile contract with a phone of choice. Please let me know where I can get either the samsung A7 or Huawei P8 or is this basically false advertising and a ****? I dread to imagine the number of clients Telkom mobile is possibly losing due this pathetic service levels and simple things like stock management.