Very disappointed with Telkom Support services, regarding email

<p>Hi! Last week it came to my attention that when I use my ********** account, certain emails never reach their destinations. I then wrote to ********** (from my private address). Every time I received an email from Nontsikelelo, that same email would arrive 55 times in my inbox. I rep**** every time as requested, thinking that Telkom was hard at work sorting out not only my problem, but also their system (because surely it's not my fault I receive 55 emails of the same). But now I get a warning that my email address is blacklisted! </p> <p>[Support # ********** ] Problem sending emails</p> <p>Good day / My name is Nontsikelelo from Telkom technical support. /Your email address has been blacklisted due to abuse. If you are sending bulk mail please could you avoid this for the next 24 – 48 hours for the email address to be unlisted. Once unlisted please avoid sending bulk as the email account can be permanently blocked. What BS is this! I demand an apology.</p> <p>I don't send any bulk, and I surely didn't spam Telkom support, but merely rep**** to their 3 emails.</p>