Very disappointed in Telkom

I am a telkom customer for the past 2 years and recently in the area of Hilton in KwaZulu Natal the wifi Adsl had been down from last week Thursday to this week Tuesday. It was a total of 5 days that the entire areas had no internet. Now that it is back i am sadly disappointed since the internet speed is super slow like 45kb/s and im on a 2mb line. The download speed should be 200kb/s. I still have 20Gb left to use which will expire in 2 days time and now i cannot even use it. I am very disappointed in Telkom.