Very disappointed in Telkom

I have been a loyal telkom client of over 3years now as i have been using telkom data for my Uber business. Almost every one and a half weeks for the past 3years that i have been on the uber platform i have been buying the data bundles from the 5gb telkom data bundle that used to cost about r305 now its r301, the 3gb for r201 but now for sometime ive been buying the 2gb, which i buy plus minus 3times a month. But when i app**** for the contract for 10gb for r139 a month, im told that i dont qualify. How do i not qualify, they dont even give me a reasonable explaination as to why i dont qualify that makes any sense they just tell me that the system says i dont qualify. My question is if i have been spending way more than that a month on data, how would i fail to afford to pay r139 a month? It just doesnt make any sense. Their ************** just doesnt make any sense , especially to someone who has been a loyal client for over 3years. I can even give them the number that i have been using for them to confirm how much i have been spending on data for the past three years. I stuck with them even with their poor network reception in certain areas which affects my business but they cant take care of their clients. Im very disappointed in telkom.