1 reviews | Active since Mar 2018
Very disappointed and frustrated
I app**** and was approved for adsl on 23/02/2018. I am told that I will be debited at the end of the month but still do not have internet access as no technician has been out yet. I have been back to the Cape Gate branch on 4 occasions and have contacted your call centre twice without success. The call centre actually dropped my call after I was left on hold for 5mins. I need to know when I will have internet access and why I need to pay for a service not received?
Hi Jacquesvdw,
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Garreth
Telkom Social Media Team
Hi Jacquesvdw,
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Garreth
Telkom Social Media Team