Very disappointed and angry
<p>I was backward with my account with telkom. I have paid my account in full infact extra more than 3 weeks ago and my 2 numbers are still suspended. I have been phoning telkom every week only to get a response that the back office will call me. Im still awaiting their call to give me some kind of feedback with regards to my numbers. Numerous emails were sent to return my call. I have asked for the contact number or email address so i can contact then myself but they not allowed to give their contact details. I have been so patient but now i think its going on for too long. You guys are not courteous nor professional.</p>
Still awaiting feedback.....
Still awaiting feedback.....
Hi,
Thank you for taking our call.
Your numbers will be reinstated by the Collections Department.
May you have a great day.
Kind regards
William
Telkom Social Media Team
Hi,
Thank you for taking our call.
Your numbers will be reinstated by the Collections Department.
May you have a great day.
Kind regards
William
Telkom Social Media Team
Hi
Im still waiting for my numbers to be reinstated. Was told it take 7 to 9 working day. Also the fact that i paid in full and extra i expect my name to be taken off the credit beurea. This process is taking more than a month to date of my payment. There is no urgency with anything you do. Not even a courtesy call to apologise for the long wait. Why do i have to post here in order for you to respond and rectify the problem?
Hi
Im still waiting for my numbers to be reinstated. Was told it take 7 to 9 working day. Also the fact that i paid in full and extra i expect my name to be taken off the credit beurea. This process is taking more than a month to date of my payment. There is no urgency with anything you do. Not even a courtesy call to apologise for the long wait. Why do i have to post here in order for you to respond and rectify the problem?
Still no response....
Still no response....