Very disappointed

Very disappointed in the fact that Telkom offers mobile deals, then you go through a serious amount of time just to be told that they don't have the device I'm looking for. First when I app**** everything was approved and I was told the device I wanted, the LG G4 was available on the smart plan 50 as advertised on the website. Following up today there was no record of my application so I started the whole process from beginning (LG G4 was still available on this contract). The line was then dropped at the end of the application and a great effort was made to contact me back even though my nr was taken down incorrectly. I was then told that the LG G4 was not available which I rep**** to that I didn't mind waiting. I was then told that even if this device was available they cannot give it with this contract. After saying that I will think about an alternative device, def not S6 or iphone and ending the conversation, I phoned back later after checking the website for an alternative. This time asking for the Samsung note 4, just to be told that it is not available. I find this unacceptable as one takes time to choose the right phone just to be seriously disappointed.