Very disappointed

If I can give a 0 star rating or negative I will do just that. I have an issues with the billing department from Telkom. I changed jobs in December 2021 and called them to change my date of debit order. And they told me come January 2022 they will bill me on the 25th. Jan came but debit went off on the 15th. I called again and asked for it to be changed and it was not changed. I have been calling month after month and the changes were not effective.

Next they were charging me when they don't find money in my account. I was being charged close to double what I usually pay. Yesterday I was billed R800 plus for a service of R399 an this is the first time the bill came through on the correct amount.

I need my money refunded for all the months you billed me whereelse your system was not updating. The service I got for this was really bad and I have endured for 8 nmonths now. Please refund me ASAP.