Very bad service, Sales Telkom

<p>We have been trying the whole day to sort out a Fibre installation at our new rooms in Cape Town. I have spoken to 4 different sales representatives. The first one directed us to telkom fiber, telkom Fibre send us back to sales. At the end of the day we were put trough a supervisor called Mr. Govender.</p> <p>The whole issue was explained to him once again and he promised to sort out the problem in the next hour.</p> <p>I called just before 17h00 and the lady told me Mr. Govender had gone home. On the system nothing had changed and no one contacted us as promised by Mr Govander.</p> <p>What exactly has to happen is to send a technician with the correct box number to the premises to install the Fibre line.</p> <p>More than 2 hours on the phone with the Telkom call center because no one seems to be able to troubleshoot a simple query.</p> <p>Please assist us ASAP as the medical rooms should be open on the 2/05 and require working data and voice services.</p> <p>Ref: ********** 49</p> <p>Thanks a lot</p> <p>viliana</p> <p> </p>