1 reviews | Active since Jul 2018
Very bad service or bad service provider??
The worse service ever!I logged a fault on the 23rd June 2018 and nothing was done to resolve it ,when i called back ti do a follow up the fault was resolved and closed!I've spent so much on calls and noboby can assist...so im going into month 2 with no service . I'm also told if i cancel the contract im liable to pay for the duration of contract....so i must pay for a service i dont have!!!!
This is the worse service I've ever received and im tired of getting the run around.....
Hi Susanmatthews123,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. According the fault there has unfortunately been cable theft in the area and they will not be replacing the cables. It has been handed over to the team to make contact and advise of the alternate solution.
We do apologize for the inconvenience caused.
Interaction ***
Regards
Garreth
Telkom Social Media Team
Hi Susanmatthews123,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. According the fault there has unfortunately been cable theft in the area and they will not be replacing the cables. It has been handed over to the team to make contact and advise of the alternate solution.
We do apologize for the inconvenience caused.
Interaction ***
Regards
Garreth
Telkom Social Media Team