Very bad service from Telkom, whats new?

This afternoon my cell decided it will no longer allow me to make calls or send messages. I then tried to contact telkom via there chat facility and started chatting to Michelle, who wanted to help me, but was insisting on al alternative number to call me on, and she was just not able to understand that i do not have an alternative number. The mobile number is my only number. As mentioned, she did not understand this so she dropped the call. I have made screen dumps as the chat progress trying to explain there is no alternative number. Telkom has mastered the art delivering poor service, not only from their call centre but also their coverage and connectivity. People must not believe the claims that telkoms coverage map makes, it is not true, that is just there to catch you out. I work in the middle of Sandton and often have no service available. <br> <br> This is just pathetic service by telkom.