HH
Henco H

1 reviews | Active since May 2018

28 May 2018, 20:11

Very bad service from Telkom

Telkom phoned me and offered an upgrade and since then I don’t have internet (over 2 weeks now) They can’t tell me when my service will be active again. They even send me a new modem, but according to the technician there’s no adsl line for me available. I don’t understand this as I had adsl before they have upgraded me. Up until today no one can tell me when I will have the service I am paying for but have no use of.

0
Replies (1)
Telkom
Telkom's reply07 Jun 2018, 18:31
Official

Hi

We are sorry to hear this. Thank you for contacting us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

Interaction ***

Regards

Hazel

Telkom Social Media Team