VERY BAD SERVICE

Good day

I have issues regarding the ADSL line we have as a company. It has been suspended according to Telkom call center (witch takes almost an hour to answer by the way) but when we go to a branch they say nothing is wrong and there is no suspension on the account. The company is standing still and there is nothing we can do about that......? Why would that be?????? this is almost 3 weeks now that the line is not working but the account have different lines as this is a company. Telkom say the line is working and it is afrihost as the ISP then we phone Afrihost and they test everything give more attention then telkom and say it must be the line, then back again to phoning telkom staying on line for almost an hour before talking to someone where they say again 1,) it is suspended or 2.) it must be the ISP??????????????

We do a lot for telkom to use them why can't we get proper answers and the line fixed or the issue??????????

Telkom said there is arrears on the account we then went online were we according the the website the user can't be linked to the account number (PS this line has been active for years as the company is about 20 years old)

We will be phoning all newspapers willing to listen and news outleds and we will be publishing it on social media and all forms of media and we will be contacting legal council for this matter if we don't receive any feedback in the next 48 hours.

please contact us asap regarding this matter