Very bad service - billing
<p>i took out a new contract with telkom middle of september 2016, as part of the process they told me 249 was going to be deducted from my account, to "test my account details". i have now received a statement which includes the two remaining weeks of september and october, however the 249 that they have already took from me is not alocated on the statement, it wsnt returned either. i logged a case with telkom on the 4th case no: ********** 2, no one is able to provide me with feedback i keep calling no 1 is able to tell me why the money is not alocated to my account. how can they deduct money from my account and it is not alocated to my account or refunded?</p>
hi, i was told that my debit order will be adjusted because of the 249 pre-debitted, that has not been done, what i atlst expect is the money to reflect on my statement or paid back to me
hi, i was told that my debit order will be adjusted because of the 249 pre-debitted, that has not been done, what i atlst expect is the money to reflect on my statement or paid back to me