VERY BAD SERVICE.

On monday 30 August 2021 i went to Telkom shop in Mall of africa to do Porting from Vodacom to Telkom, on the same day around about 19:47 Vodacom send me an SMS confirming the porting has been successful, But in Telkom the case still pending for activation till now, today i went to the shop and i have been told to waiting another week for my case to be approved. I dont know if this how you treat your customers? On other hand i am regreting to port my number to telkom if i get such treatment. Please can somebody attend this matter urgently? My number is ***.