1 reviews | Active since Sept 2020
VERY BAD SERVICE
I went to Jabulani Mall branch to do a swim swap, about 6 employees were available, the shop didn't have a lot of customers only one young girl and myself. All of them were standing, chatting and giving a darn about us, only one teller out of the 6 was helping and busy assisting another client. After asking them why are they not assisting us as we have been waiting to be assisted, they just looked at me, one of them called me to assist, but that was just to shut me up because she kept on saying the machine can read my fingerprints so many times. I left the shop without getting any help. The manager was there sitting and busy with whatever he was doing. The following day I went to Maponya Mall and boom my fingerprints were captured by their system, it means the day before Jabulani Mall was getting rid of me because I pointed out their bad service to customers. I will never recommend that company, I once had a contract with them and I terminated it because of the bad service from calling call center to inside or walk in shops. I must say with Maponya the service was very good and really appreciated the lady that assisted me.
