Very bad Service!!

<p>im soo disapointed wit telkom!! really i want to climbe a huge building and scream fro the top of my lungs, i switched bank accounts in January, and went to the branch in wonderpark to give them prove and my new account number, to only realise they were not deducting for months, i finally settle the debt only to be suspended(blacklisted) and only option is to open another account ALL I WANT TO DO IS f*&#KEN UPGRADE NOT GO THROUGH THE PROCESS OF OPENING ANOTHER ACCOUNT!!! WHY SUSPEND MY ACCOUNT IF IM PAYING MANUALLY? WITH MY REFERENCE? AND IF THEY SAW IM NOT PAYING NO ONE CALLED TO ASK WHAT WENT WRONG. I HAD TO GO TO YOUR BRUNCH 6 TIMES TO RESOLVE ONE MATTER AND ONLY BE TOLD TO OPEN A NEW ACCOUNT?? NO!!! I WANT TO UPGRADE, IM NOT AT FAULT, I CAME TO THE STORE TO SHOW PROVE!! YOUR STAFF MEMBER DID NOT SEND MY THINGS THROUGH. THEN EVERYTIME I GO IN TO QUERY! ITA SUSPENDED, I CALL HEAD OFFICE, STILL NO ANSWER UNTIL THANDEKA HELPED TO LOG A CALL.. ONLY THEN YOU CALL ME WITH ONLY AN OPTION TO START THE PROCESS AGAIN?? HOW?? YOU BLACKLISTED ME FOR YOUR POOR SERVICE AND NEGLIGANCE. you have lost a client, further more i will not refer people to you and will tell them how i was treated!! no, dont call me!! you have done enough dmage!!</p>