JW
Johan W

1 reviews | Active since May 2015

25 Jul 2016, 13:26

VERY BAD SERVICE

<p>I got to move from a LTE 50mbps - 50GB capped to LTE 4mpbs - Unlimited. Had for a few months but very slow.</p> <p>Wanted the Uncapped LTE Broadband for R599</p> <p> </p> <p>Did the online application in March for Uncapped LTE Broadband for R599, was succesfull but then was told I cant afford.</p> <p> </p> <p>Was paying R699 pm for package and wanted to move to R599pm and I cant afford it... ??????????</p> <p> </p> <p>Called Telkom to try fix. Waited for 20 min, Call was answered, Was told to hold they will look at my request... Was on hold for 10min just to speak to a new person...</p> <p> </p> <p>I just emailed my cancellation form to telkom. Becuase Why must I pay more for a slower package and the faster one is cheaper ?????????????????????</p> <p> </p> <p>Getting really sick of this service...</p> <p> </p>

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Replies (1)
JW
Johan W's update15 Aug 2016, 09:45
Reviewer Update

Dear Telkom,

So you replay on HelloPeter just to show everyone you are going to help.

But infact you do not help.

Still waiting for feedback...