Very Bad service

<p>I have moved and logged a call on 22 Feb 2016 since I had no signal for my LTE. Telkom informed me there are no reception at my new location and they would have to send out a technician to investigate and either put in a booster or cancel the contract. I followed up weekly and on 13 May 2016 after no one called me I send a cancallation letter to ********** I heard nothing and went to the Woodlands Telkom store on 16 June. They said that no case has been logged for the cancellation and will send my form again. Today, 22 July I followed up again since I have not received a call from Telkom and my account is still active, paying R459 for a service I can't use. The lady said she can't help me but only forward my request on to the cancellations department. I asked for a phone number which they don't have and they are TELKOM??? Really no phone number for the cancellation department. You got to be kidding!!. I was told it will take 21 days for my call to be returned. Really it is 5 months later and yet no call have been made and this is TELKOM who are in the business of communication.... Really Telkom, You are the most pathetic company I have ever dealt with!!!! and the irony of it all is that you are suppose to be an example of how good and convenient it is to be able to communicate but yet you are unreachable and unable to communicate with your client. You want our money but if we have a problem you just say 'sorry,have a nice day'!!!</p> <p>PLEASE CLOSE MY ACCOUNT !!!!</p>