Very bad service

<p>A fruadelent account was opened at Telkom Mobi in Jan/Feb 2016 in my names. I went and opened a case of ***** with Telkom on 1st March 2016, but to date nothing has been done. NO FOLLOW UP PHONE CALL, NO MESSAGES OR EMAIL. Everytime I visit the Telkom store in Fourways Mall I get connected to a useless call centre with *********** staff and rude agents. It's the same excuses everytime and looks like someone in the Telkom organisation is part of the syndicate as my case is often deleted off their system or the ********* keeps getting more credit to make calls. I'm utterly disgusted by the treatment I'm getting from Telkom and lack of service. Someone needs to understand that I'm the victim here of Identity ***** and It's my life being messed up. Can someone from Telkom call me to resolve my issue.</p>