Very bad service

I should have trusted my instinct on ever purchasing a service from Telkom, if its cheap it generally is cr*****p!<br> It has been literally 8 days of no Wifi, I have made more than 6 calls to Telkom. Only 2 people seemed to know what they were doing, I now have a new router, because a call center agent advised I needed to get the old one tested. Their service at the actual store also did not disappoint, pathetic. Upon being unable to connect with the new router, I contacted the call center! I was now informed there is something wrong with the line, which actually means there was no problem with the previous router. Even the last call center agent things its amusing, saying at least I got something out of this! what he doesn't realize is I was never looking to score anything, I just needed internet connected.<br> I received 2 smses informing that the matter is with their technicians, still I wait. Wow, I am flabbergasted. This is shocking, but then again I should have known better. Telkom has been battling as a company and now I know why. Their Wifi strategy is not going to work either at this rate of poor service. I'd rather use my network provider and pay the premium