AB
ANDRIES B
1 reviews | Active since May 2015
10 Mar 2016, 11:42
very bad service
my wife had a data contract with telkom mobile /8ta , the contract ended after 24 months , and as per them we had to send a mail to confirm cancelalion <br> that was 31/08/2015 , on the 05/03/2016 we went to mtn to get a new cell phone contract , and mtn told my wife that telkom blacklisted her for amounts outstanding , after 30/40 mails and many calls to telkom , we still have no feedback <br> is there no customer service at telkom and is this even legal to blacklist people even after they payed the full contract and sended all the papers
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Telkom's replyOfficial
10 Mar 2016, 11:50Hello ejdandries,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM211197
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM211197
Regards
Luleka
Telkom Social Media Team
Telkom's reply10 Mar 2016, 11:50
Official
Hello ejdandries,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM211197
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM211197
Regards
Luleka
Telkom Social Media Team