VB
Verna B
1 reviews | Active since Mar 2016
08 Mar 2016, 20:07
Very Bad Service
Our Wifi line was off from the 1 March 2016, we have been struggling with getting someone to attend to our problem. However no one knew what the problem was and no one came to check or repear. We phoned daily, our ref. Number is 102cek020316 and the escalation number is 834214. Telkom never phoned us ones, we regret for sighning a contract with Telkom. When we asked to speak to a supervisor, they dropped the line. Bad bad service!!
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Telkom's replyOfficial
14 Mar 2016, 14:21Hello Verna Booysen,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM212781
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM212781
Regards
Luleka
Telkom Social Media Team
Telkom's reply14 Mar 2016, 14:21
Official
Hello Verna Booysen,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM212781
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM212781
Regards
Luleka
Telkom Social Media Team