Very bad service

On the 4th February my Internet went down made numerous calls to telkom then after complaints it came back for awhile then went off again and the land line then also went down.Have asked management to ph me no response numerous calls to telkom & waiting for ages to be helped.Then telkom phones me on my cell offering me an upgrade while my existing line is down and they cannot even maintain such shocking service <br> Telkom needs to be upgraded.<br> No one wants to sort out the problem. <br> Hve noticed that when they work on the box in the street then the phones go down.<br> Is anyone qualified in telkom? <br> Why won't management or higher not take calls or ph back when asked to.<br> How can any company run like this