Very bad service

I have received the worst service ever from Telkom and I am even thinking of canceling all my contracts with you. I first ordered last week, have the number that I must be called on and the delivery address. I am getting bad service from the lady who assisted me Hlengiwe Jiyane and now I am still waiting for my parcel to be delivered.

I lost my brother last night and must go to Limpopo while my delivery is not yet here and your useless courier tells me that they dont have a driver today. This is really irritating and frustrating.

And to think that I wanted to cancel this contract but was advised to upgrade by your consultant. I am so angry right now, the phones were supposed to be presents for my kids whose birthdays were this week.Please sort this out because I want my parcel today.