Very bad service !!!

RefDear Customer, Fault 935CTK071215 <br> Reported my line being down on monday 07/12/2015, logged fault with there useless sms fault log system saying they will attend ASAP which is a lie , today i have called for a follow up , the tech had arrived at 10/12/2015 showing on there system but i must be blind cause he was never here !!!! When you call and hold for 30min the only answer you get is yes sir just wait !! I have been waiting 5 days ,, and they are not ashamed to bill you for a full month but you only had half a month of internet , <br> <br> Telkom you are very bad at customer and after sales i will cancel my contract due to no service , i will stop my debit order and cancel youre not the only ADSL service out there