VERY BAD SERVICE
I phoned in to Telkom 17th September for our line to be moved and ready for the 1st of October when we moved into the new place, only to find out that that order was cancelled and Telkom did not even had the decency to contact us and confirmed that to us. I phone again 2nd of October to find out our order has been cancelled and we wait for the technician to come out. I almost phoned out R200 of airtime to get this sorted out. I am very dissapointed and upset we are sitting without wifi you do not have any problems to get our payment each month but I must struggle to get service
Good Day
This response serves as confirmation that your query has been received. Please be assured that we will task fulfilment department to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Please note that Telkom will soon no longer be a business that responds on Hello peter and we urge all of our customers to contact us via Twitter or Facebook for assistance so that our Social Media Special forces team can help resolve any issues or escalations you might have. Thank you. Click here https://www.facebook.com/TelkomZA/ or https://twitter.com/TelkomZA.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Good Day
This response serves as confirmation that your query has been received. Please be assured that we will task fulfilment department to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Please note that Telkom will soon no longer be a business that responds on Hello peter and we urge all of our customers to contact us via Twitter or Facebook for assistance so that our Social Media Special forces team can help resolve any issues or escalations you might have. Thank you. Click here https://www.facebook.com/TelkomZA/ or https://twitter.com/TelkomZA.
Regards
Telkom Social Media Team
Bronwyn
Best regards,