VERY BAD SERVICE

Telkom website is not working, This is the second time i want to upgrade my package but it does not get processed. I have been given a REF on email and their contact center cannot assist. They advise this is not one of their REFs.

Here are my details Account Holder: Sindile Qamata ID number: ********** 269084 Cellphone Number: ********** 709

Account Number: ********** 33

Address is 13th RD Erand Gardens Midrand 1685