VERY BAD SERVICE

Bad service and non delivery I took a new mobile contract for P10 with smarwatch and I chose the orange colour for the smarwatch, they informed me that they don't have any smarwatch on stock and that I should come this week Thursday 08/03/2018, now I came Friday to pickup the smarwatch to my horror and surprise the smarwatch was no where to be found and they inform me that only the black colour is in stock, mind you I drove all the way from Middleburg just to collect the orange smarwatch, the lady that assisted me tried to check other branches to see it they have the orange colour, none of them had the colour, I then decided I cannot leave empty handed, so opted for the black colour instead since it was available, still I could not get the smarwatch because their system would not allow them to issue a black colour where else I have chosen an orange colour, the manager and assistant where no where to be found, the lady assisting me called them and none answered the phone.

The service I received was unacceptable, I cannot drive from Middleburg for nothing, who is going to refund my traveling expenses cos I did ask them if I can collect the smarwatch in Middleburg branch and they told me I can only collect here in Johannesburg which never made sense to me.