NH
Nodine H
1 reviews | Active since Dec 2017
06 Dec 2017, 13:01
Very bad service
We order wifi for our home 31 October 2017 they said it would take 14 working days. Today is 6 December 2017 and no wifi you get a message saying the will be in stalling today (4 December 2017) but then this morning I get a message that says: "PLEASE CONTACT OPEN SERVE @ 10210 FOR APPOINTMENT DATE TO INSTALL YOUR LINE & PLS CONFIRM YOUR ADDRESS REF: ********** 94A LAU 35"
When I phone them you hold for more then 1 hour (R135 later) and no one answers the call.
How can they say "DEAR CUSTOMER,A TELKOM TECHNICIAN HAS BEEN DISPATCHED TO INSTALL YOUR TELEPHONE LINE FOR ORDER ( ********** 94) TODAY. YOUR CONTINUED SUPPORT IS APPRECIATED." that was the 4 December 2017 but up to this moment nothing has been done .
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Replies (2)NH
Nodine H's updateReviewer Update
19 Dec 2017, 10:52Flip how long does it take once again we must just wait today is 19/12/2017. So much for 14 working days it's been 35 working days and we are still waiting. A person can't complain about the service because there is no service
NH
Nodine H's update19 Dec 2017, 10:52
Reviewer Update
Flip how long does it take once again we must just wait today is 19/12/2017. So much for 14 working days it's been 35 working days and we are still waiting. A person can't complain about the service because there is no service
NH
Nodine H's updateReviewer Update
12 Jan 2018, 09:34Once again Telkom has said they will come to put the wifi line in got the sms and no one ever came. I phoned them and once again someone would phone me back with in 48 hours this was 20/12/2017 ref: ********** . No one has phoned or come to put the line in yet. I want my R700.00 back that we had to pay as a deposit and Telkom can forget about me ever recommending them to any one.
NH
Nodine H's update12 Jan 2018, 09:34
Reviewer Update
Once again Telkom has said they will come to put the wifi line in got the sms and no one ever came. I phoned them and once again someone would phone me back with in 48 hours this was 20/12/2017 ref: ********** . No one has phoned or come to put the line in yet. I want my R700.00 back that we had to pay as a deposit and Telkom can forget about me ever recommending them to any one.